As a key component of financial services, retirement finance plays a pivotal "hub" role in addressing aging challenges by connecting capital sources, service providers, and industries. Bank of China has developed a distinctive retirement financial service system focusing on globalization, regionalization, and age-friendliness to support high-quality development of the silver economy.
Globalizing Retirement: Cross-Border Solutions
Leveraging its international network, Bank of China builds bridges for cross-border retirement services:
- Hosted specialized matchmaking events during five consecutive China International Import Expos (2020-2024)
- Facilitated 130+ institutional participants in 2024, establishing the "Cross-Border Retirement with BOC" brand
Successfully implemented international retirement projects across China:
- Guizhou: Introduced French dementia care models to local communities
- Anhui: Transformed existing assets into assisted living facilities with US partners
- Jiangsu: Developed community-embedded retirement projects with Japanese partners
Regionalized Approaches: Tailored Financial Solutions
Beijing-Tianjin-Hebei Region
- Launched China's first integrated social security card combining transportation and financial services
- Pioneered personal loans for retirement residences in pilot projects
Yangtze River Delta
- Shanghai: Introduced "Batch Loans for Elderly Care Services" supporting 17 institutions
- Suzhou: Created "Suyue Smart Elderly Care Platform" with government partnerships
Guangdong-Hong Kong-Macao Greater Bay Area
- Developed "Travel·Heart Living" program covering 18 mainland cities
- Offered specialized insurance products for Hong Kong retirees
Hainan Free Trade Port
- Established 10 "Migratory Bird Stations" serving 20,000 seasonal retirees
- Provided non-financial benefits like house-sitting services via point redemption
Age-Friendly Services: Digital and Physical Enhancements
Digital Transformation
Senior-friendly mobile banking app featuring:
- Large text and audio functions
Dedicated retirement finance zone with:
- 1,000+ free courses at "BOC Elderly University"
- "Silver Hair Map" listing 2,000+ service locations
Physical Upgrades
Implemented standards across 10,000+ branches:
- Accessibility facilities
- 1,100+ specialized service outlets
- 103 "Community Elderly Service Alliances" supporting neighborhood care networks
👉 Discover how Bank of China redefines retirement finance
FAQs
Q: What makes Bank of China's retirement services unique?
A: Their triple focus on globalization (cross-border solutions), regionalization (customized local approaches), and digital/physical age-friendly enhancements creates a comprehensive ecosystem.
Q: How does BOC support international retirement projects?
A: Through matchmaking platforms like CIIE and partnerships that bring global best practices to local communities, such as French dementia care models.
Q: What digital tools are available for seniors?
A: A specialized mobile banking app with accessibility features, educational resources, and service locators to bridge the digital divide.
Q: How many physical service points does BOC operate?
A: Over 10,000 branches with accessibility features, including 1,100+ dedicated retirement service outlets and 103 community alliances.
Q: What regional programs are most innovative?
A: The Yangtze River Delta's smart elderly care platform and Hainan's "Migratory Bird Stations" for seasonal retirees demonstrate localized creativity.
Bank of China continues to innovate at the intersection of finance and retirement services, proving that thoughtful financial solutions can truly enhance quality of life for aging populations.