Modified on: December 9, 2024
Key Considerations Before Sending Crypto
- Network Compatibility: Always verify that both sender and receiver wallets support the same blockchain network for the cryptocurrency being transferred. Mismatched networks can result in permanent fund loss.
- Transaction Fees: Network fees are deducted from the total amount sent. Preview these fees before finalizing the transaction.
- Transaction Tracking: After sending, locate the transaction hash in your app’s history tab under the specific cryptocurrency.
Restrictions
- Xpress-listed tokens (marked with an orange dotted circle) cannot be transferred.
- Hardware wallets without destination tags/memos require entering a dummy numeric value (e.g., ‘1’).
Step-by-Step Sending Process
1. Initiate the Transfer
- Select the cryptocurrency from your wallet.
- Tap the three-dot menu → Send.
2. Add Recipient Details
- Choose from saved addresses or add a new one.
Specify:
- Recipient’s wallet address
- Platform name (e.g., Binance, Ledger)
- Supported network (e.g., ERC-20, BEP-2)
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3. Enter Amount & Confirm
- Acknowledge the warning note.
- Input the transfer amount (excluding fees).
- Review the summary and tap Proceed to Send Crypto.
4. Authentication
- Enter your 4-digit PIN + OTP to authorize the transaction.
Troubleshooting Common Issues
❌ "Invalid Address" Error
- Confirm the address format matches the supported network (e.g., Bitcoin vs. Ethereum addresses).
⏳ Delayed Transactions
- Blockchain transfers may take 24–48 hours due to address validation protocols.
- If funds aren’t credited despite a generated hash, contact the receiver’s wallet provider.
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FAQ Section
Q1: Can I send crypto to multiple addresses at once?
Yes! Add as many addresses as needed per token.
Q2: Why can’t I send Xpress-listed tokens?
These tokens are restricted to platform-internal trading only.
Q3: How do I minimize network fees?
- Choose lower-fee networks (e.g., Litecoin over Ethereum).
- Avoid peak congestion times.
Q4: What if I enter the wrong network?
Funds sent to incompatible networks are usually irrecoverable. Triple-check before sending.
Note: Always test with a small amount before large transfers. For fee details, visit ZebPay’s official page.
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